Power users would benefit from shortcuts like "j/k" to navigate and "a" to approve, similar to Linear or Superhuman.
We need to trigger our own internal workflows when a new item comes in. A generic outbound webhook would cover this without a full API integration.
Every team tracks slightly different metadata. Being able to define our own fields instead of overloading the description would help a lot.
Users keep submitting near-duplicate requests. Some fuzzy matching against existing open items at submit time would cut down on noise.