Users keep submitting near-duplicate requests. Some fuzzy matching against existing open items at submit time would cut down on noise.
Every team tracks slightly different metadata. Being able to define our own fields instead of overloading the description would help a lot.
We need to trigger our own internal workflows when a new item comes in. A generic outbound webhook would cover this without a full API integration.
Power users would benefit from shortcuts like "j/k" to navigate and "a" to approve, similar to Linear or Superhuman.
We live in Slack — a native integration that posts when an item changes status would replace our current email-forwarding hack.
Staring at a bright white dashboard at night is rough — would love a dark theme that follows system preference.
Right now I have to add records one by one. A CSV importer would save hours when migrating from our old tool.
Every time I change a filter, the page jumps back to page 1 and I lose my place in a long list.
Our leadership team wants a printable summary for weekly reviews. A PDF export option next to the existing CSV export would close this gap.
For compliance reasons we need 2FA on all accounts with access to customer data. This is currently blocking our team-wide rollout.